The initial session is designed intentionally to be longer than a standard session. This will allow us time to complete intake assessments, discuss the service agreement, understand your main concerns, and develop an assessment or treatment plan together - without feeling time pressured or rushed

Referrals are not required to access my services, however information from a GP (including medications and medical history) may be helpful and appropriate.

If accessing my services via a MHTP for therapeutic intervention, a referral by a medical practitioner is required.

Each consultation fee includes the following services;

• Face-to-face therapy time with client

• Outside-of-session treatment and session planning

• Materials

• Brief (up to 10 minutes) phone consultations

• Referral calls, if applicable

• Brief consultation with care teams or health professionals, if appropriate

• Written correspondence with GP, if applicable

All sessions will be booked and paid through an online software platform called Halaxy. Before your session you will be sent a link to a patient portal which will allow you to have full control over your invoices, appointments, and payments from your own device.

Psychologists are qualified and registered under AHPRA to diagnose mental illnesses. However, payment for an assessment or session does not assure a diagnosis, and will only be provided if it is clinically appropriate.

Sometimes it is unavoidable to miss a session - life happens!

However, to best support my services, please let me know as soon as possible if you are unable to attend a scheduled appointment.

A 50% cancellation fee will be charged if cancelling within 24 hours of the appointment.

A 100% cancellation fee will be charged for non-attendance without notice.

Generally, these fees will be automatically charged to the nominated debit/credit card on record. Otherwise, an invoice for payment will be sent.

How to cancel

If you are unable to attend you appointment, please let me know in advance by:

• Emailing jack@daveypsychology.com.au with your name, date of birth, and appointment time

• Contacting me through the form at the bottom of this page

The following information described the privacy policy of Jack Davey of Davey Psychology (ABN 94 814 216 065), registered psychologist, for the management of client personal health information.

Within the Australian Capital Territory, the management of health information is underpinned by the Health Records (Privacy and Access) Act 1997 (ACT) and further complemented by requirements of the Australian Privacy Principles outlined in the Privacy Act 1998 (Commonwealth).

Psychologists are also bound by the Psychology Board of Australia’s Code of Conduct (2025).

Client Information

Through the provision of services, client information will be collected and held. This may include verbal or written information to/from the client, care team members, other health practitioners, family and/or other carers, and other individuals involved in the client’s care.

This information may include, but is not limited to personal information such as name, address, contact phone numbers, medical history/referral information, and other personal information/clinical notes collected as part of providing services.

If a client does not wish for their personal information to be maintained as outlined within this policy, service provision may be prevented. Where concerns are held by a client regarding specific aspects of their clinical information being documented, the client is encouraged to advise their practitioner of their concerns and explore whether a suitable resolution can be facilitated.

Collection and Maintenance of Client Information

Client files are held in a secure electronic records management system (Halaxy). These records are only accessible by Jack Davey of Davey Psychology.

Personal information is retained in the form of clinical records to document assessment and intervention processes within therapeutic engagements; ensuring evidence-based and clinically indicated care provision.

Further information regarding Halaxy and its record management policies, please see Halaxy Terms of Use and Halaxy Privacy Policy

Halaxy Data security information is accessible here

Why is Personal Information Maintained?

In line with the Health Records (Privacy and Access) Act 1997 (ACT) and Psychology Board of Australia’s Code of Conduct (2025), all records are required to be stored securely by the health practitioner. For adults, all records will be maintained for a minimum of seven years from the last entry date or service. For children or minors, records will be stored until the client turns 25 years old. Following these time periods, records will be deleted or confidentially destroyed.

A client’s personal information is also gathered and used for the purpose of providing therapeutic services, including assessment, clinical formulation, and treatment of a client’s presenting concern/s.

Disclosure of Personal Information

In line with legislative and professional requirements for the release and sharing of personal information, clients’ personal information will remain confidential and not be disclosed, unless:

1.      Information is legally subpoenaed by a court; or

2.      Where a practitioner forms the reasonable belief that failure to disclose specific information poses a significant risk to the safety/life/health of the client or another person; or

3.      Where prior consent to share information has been obtained, including to:

a.      Provide a written report to another professional or agency (e.g., another healthcare provider); or

b.      Discuss the material with another person (e.g., a family member/carer, employer, or health provider); or

c.      Disclose the information in an alternate way; or

4.      Disclosure is otherwise legally required

In the event that disclosure of personal information is required, wherever possible, a client’s practitioner will make effort to inform the client of the need to disclose information and the form of information being disclosed (e.g., for the purpose of communicating, and responding to, risk-related concerns).

Access or Amendments to Information

At any time during and following the provision of services, clients may request to see and amend personal information maintained in their clinical record. The practitioner may discuss the contents of the requested information with the client, and/or give them a copy of this information, subject to exceptions outlined in Australian privacy legislation.

If a practitioner is satisfied the personal information requires amendment due to inaccuracies, outdated and/or incomplete information, reasonable steps will be taken to ensure relevant information is amended.

All client requests for accessing/amending personal information should be submitted in writing to jack@daveypsychology.com.au. These requests will be responded to in writing within four-weeks. The requesting client may be contacted and/or be asked to attend an appointment (telephone or face-to-face) if required for clarification purposes.

Inquiries and Concerns

Clients may contact Jack Davey at jack@daveypsychology.com.au to discuss concerns related to the collection and maintenance of their personal information.

Helpful information describing client/s’ rights with respect to management of their personal information is detailed within the Australian Privacy Principles and can be found here.

​If a client would like to raise a formal complaint about the use/management/disclosure of, and/or access to, their personal information, they may do so with the Office of the Australian Information Commissioner by phone on 1300 363 992 or online.

Under the Better Access funding program, you can access a Mental Health Treatment Plan (MHTP) from a General Practitioner.

With a MHTP, you can access up to 10 individual therapeutic intervention sessions per calendar year.

If referred by a psychiatrist or pediatrician for assessment of a complex neurodevelopmental disorder or disability, separate Medicare benefits may apply